Management
Management addresses the effective leadership of people, companies, and technology to improve the performance of diverse organizations. This area of emphasis provides the managerial skills necessary for success in entry-level positions and builds the foundations required for subsequent success in management positions of greater responsibility and authority. Students completing the program are viewed by potential employers as having the broad-gauged education required in the team-oriented, horizontally organized, and globally competitive environments of the 21st century marketplace. The program is excellent for students with career aspirations in general management. It can also serve as a strong secondary emphasis to complement another area of business.
The management program begins with two required courses addressing modern theories of quality management and the development of critical managerial skills. Students pursue one of two tracks: human resources or operations. Students in one track can take elective courses in the other track.
Human Resources Track
The human resources management track provides students with the knowledge and skills necessary to earn certification in the area from the Society of Human Resources, the principal professional society in the field. Graduates pursue positions as human resource generalists in small- to medium-sized companies; specialists in organizations with more diverse human resource units; or well-rounded general managers in any organization.
Required Courses:
MGMT 3030: Critical Leadership Skills (3)
MGMT 4000: Strategic Management (3)
Students must take three of the following courses:
MGMT 4010: Redefining the Employee-Employer Relationship (3)
MGMT 4020: Hiring and Retaining Critical Human Resources (3)
MGMT 4030: Managing Employee Reward Systems (3)
MGMT 4040: Individual, Team, and Organizational Development (3)
Operations Management Track
The goal of any organization is the efficient creation and delivery of products and services to its customers. The operations track focuses on this creative process, identifying how organizations use productivity, quality, flexibility, timeliness, and technology to compete in their markets. Students graduating in this track will have a broad understanding of the importance of operations in the success of any organization and will be well qualified to serve in entry-level management positions and as general managers later in their careers.
Required Courses:
MGMT 3030: Critical Leadership Skills (3)
MGMT 4000: Strategic Management (3)
SYST 3030: Management of Service Operations (3)
Students must take two of the following courses:
MGMT 4070: International Operations Management (3)
MGMT 4080: Environmental Operations (3)
MGMT 4085: Project Management Systems (3)
SYST 4050: Supply Chain Management (3)
SYST 4060: Managing Business Processes (3)
Career Possibilities
Students specializing in management are attractive to employers because of their comprehensive viewpoints of modern organizations. Students who choose management as their area of emphasis appreciate teamwork, total quality management, human resource strategies and requirements, process reengineering, and globally competitive environments. Students graduate with an expertise in managing and working within the organizational environment. Management students are particularly in demand when they specialize in a second functional area, such as marketing or finance.
Course Descriptions
MGMT 3030-3: Critical Leadership Skills
This course provides an opportunity to learn about and practice the management skills required of all supervisors. These skills include leadership, negotiation, conducting employee interviews, managing conflict, delegation, effective communication, team building, and managing employees with problem behaviors. Objectives of the course include developing self-awareness of strengths and weaknesses as a manager, gaining familiarity with theory-based skills, and developing proficiency in the use of these skills. The course emphasizes experiential learning through group work, role plays, and case analysis. Prerequisite: BCOR 2300.
MGMT 4000-3: Strategic Management
This course surveys the sources of competitive advantage in a global economy and discusses principles, frameworks, and techniques that help managers and students understand markets and competitive positioning. It focuses on specific company examples and provides an interdisciplinary team exploration of the evolving strategies across different industries. Cases are formally presented to an executive panel. Prerequisite: BCOR 2300.
MGMT 4010-3: Redefining the Employee-Employer Relationship
This course explores developments in such areas as employee relations law and procedures, employee and employer rights, worker involvement programs, environmental safety and health, and the effects of technology on emerging organizations. Prerequisite: BCOR 2300.
MGMT 4020-3: Hiring and Retaining Critical Human Resources
By working with local businesses, students in this course conduct job analyses, then use this information to develop employee-selection and performance-appraisal systems. The course also provides thorough coverage of employers’ Equal Employment Opportunity and Affirmative Action obligations, as well as various approaches to gender, cultural, and ethnic diversity. Prerequisite: BCOR 2300.
MGMT 4030-3: Managing Employee Reward Systems
This course examines work motivation and relates it to the strategic use of compensation and other reward systems. Topics addressed include procedures for managing base pay; linking pay incentives to productivity at the individual, group, and organizational levels; developing cost-effective programs for employee benefits; and the use of non-financial reward systems. Prerequisite: BCOR 2300.
MGMT 4040-3: Individual, Team, and Organizational Development
This course explores how to determine where an organization needs to focus its development efforts, how to develop and deliver an effective training program, and how to evaluate the impact of development programs on organizational effectiveness. Individual, team, and organization-wide development are explored, including such topics as training, team building, and managing change. Student teams work with local businesses. Prerequisite: BCOR 2300.
MGMT 4070-3: International Operations Management
This course compares systems of production and operations management in the United States, Europe, and Asia. Course material contrasts various regional and national approaches to quality management, labor practices, management styles, international competitiveness, productivity, distribution systems, trade practices, and strategies for penetrating foreign markets. The class examines different socio-cultural environments, government-business relationships, banking industries, operations strategies, and the potential for transferring industrial management practices and techniques between countries. Prerequisites: BCOR 1020 and 2300 and MGMT 3020 or SYST 3030.
MGMT 4080-3: Environmental Operations
This course addresses the increasingly important topic of “green” operations and how firms are using environmental awareness to reduce costs, add value, and increase competitiveness. Various approaches to reducing waste-streams are considered, including reuse, recycling, and recovery. Other topics include the role of government regulation and public pressure, comparisons among different national approaches to green operations, individual company programs, and prospects for the future. Prerequisites: BCOR 1020 and 2300 and MGMT 3020 or SYST 3030.
MGMT 4085-3: Project Management Systems
Acquaints the student with the multidisciplinary aspects of project management, including the relationship between schedule, project cost, and performance. Uses qualitative and quantitative tools to facilitate project management skills. Prerequisite: BCOR 2500. Same as EMEN 4030 and SYST 4080.
SYST 3030 – 3: Management of Service Operations
Examines concepts, tools and techniques used in the management of service operations. Focuses on how firms add value and compete with high quality and efficient services. Emphasizes the use of models for designing new services and improving the effectiveness of service processes. Studies the application of technology in the context of productivity, growth and the globalization of services. Prerequisite: BCOR 2500
SYST 4050-3: Supply Chain Management
Explores the key issues related to the design and management of supply chains. Covers the efficient integration of suppliers, production facilities, warehouses, and stores so that the right products in the right quantity reach customers at the right time. Focuses on the minimization of the total supply chain cost subject to service requirements imposed by a variety of industries. Prerequisite: BCOR 2500
SYST 4060-3: Managing Business Processes
Covers the concepts and tools to design and manage business processes. Emphasizes modeling and analysis, information technology support for process activities and management of process flows. Graphical simulation software is used to create dynamic models of business processes and predict the effect of changes. Prepares students for a strong management or consulting career path in business processes.Prerequisite: BCOR 2500.
Last updated: September 2006