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John G. Lynch, Jr.

Ted Andersen Professor of Free Enterprise

Marketing

Biography

John G. Lynch, Jr. is the Ted Andersen Professor of Free Enterprise at the Leeds School of Business, University of Colorado Boulder, and the Director of the Center for Research on Consumer Financial Decision Making.

Lynch received his BA in economics, his MA in psychology, and his Ph.D. in psychology, all from the University of Illinois at Urbana-Champaign. He was a member of the faculty at University of Florida from 1979-1996, where he was Graduate Research Professor. From 1996-2009 he was the Roy J. Bostock Professor of Marketing at the Fuqua School of Business at Duke University.

Lynch is a 2010 Fellow of the Association for Consumer Research, a Fellow of the American Psychological Association, and a Fellow of the Society for Consumer Psychology. Four of his papers have been honored as outstanding article of the year; he has twice been honored by the Journal of Consumer Research, once by the Journal of Marketing Research and once by the Journal of Marketing.

He is a member of the editorial boards of Journal of Consumer Research, Journal of Consumer Psychology, and Journal of Marketing, and he was the 2008-2010 President of the Policy Board of the Journal of Consumer Research. Lynch is past president of the Association for Consumer Research, past associate editor for the Journal of Consumer Research and past associate editor and co-editor for the Journal of Consumer Psychology.

Education

  • Ph.D., Psychology, University of Illinois
  • M.A., Psychology, University of Illinois
  • B.A., Economics, University of Illinois
  • Undergraduate Studies, Tufts University

Research

Lynch studies the cognitive psychology of consumer decision-making.

Lynch and Srull’s (1982) “Memory and Attentional Factors in Consumer Choice: Concepts and Research Methods” introduced concepts of stimulus-based and memory based decision making and highlighted the role of information processing below the level of conscious awareness. Feldman and Lynch’s (1988), “Self-Generated Validity and Other Effects of Measurement on Belief, Attitude, Intention, and Behavior” put forth the “accessibility-diagnosticity model, the first general theory explaining the relative weights of different cues in decisions and an influential contribution to theory of “constructive preferences.”

His 1997 paper with Alba and colleagues on Internet shopping and his 2000 paper with Ariely on price sensitivity on the Internet are both among the most cited papers on any topic to appear in any marketing journal from the time of their publication to the present. His more recent research has focused on intertemporal choice and planning, including Zauberman and Lynch’s (2005 Journal of Experimental Psychology: General) resource slack theory of discounting, a general theory that explains why different resources are discounted at different rates and Lynch, Netemeyer, Spiller, and Zammit’s (2010 Journal of Consumer Research) generalizable scale of “propensity to plan” predicts credit scores, controlling for various demographics.

In addition to studying consumer decision making, about a quarter of Lynch's work concerns validity issues in research methodology. The underlying theme of his work is how the biggest threat to the validity of research findings is not failure to follow textbook prescriptions about research methodology but the inevitable incompleteness of his or her understanding of the phenomenon being studied. His best known papers in this area focus on external validity of experiments, confounding in experiments, understanding the mediators of how some cause produces an effect, and how questions early in a survey can bias answers to later questions and behaviors.

Current Research

    The psychology of annuitization decisions, a mortgage recommender system to help consumers choose mortgages in line with their personal tastes and risks, the role of goals in discounting of future outcomes, and the role of financial literacy in consumers’ financial decisions.

Teaching

Lynch regularly teaches an MBA elective on the use of market intelligence in business decision–making and a Ph.D. course on designing experiments in the social sciences.

Teaching Interests

    Market Intelligence

    Design and Analysis of Experiments in Business

Publications

Article

Reconsidering Baron and Kenny: Myths and Truths about Mediation Analysis

August 2010

Authors: Xinshu Zhao, John G. Lynch Jr., and Qimei Chen

We explain the most common mistakes researchers make in statistical tests of "mediation" claims that some cause X influences an outcome Y through some mediator M, and we provide a step by step guide to doing it right.

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Article

A Generalizable Scale of Propensity to Plan: The Long and the Short of Planning for Time and for Money

June 2010

Authors: John G. Lynch, Jr.; Richard G. Netemeyer; et al.

We develop a scale of propensity to plan in a given domain, planning for time or money, in the short run or the long run. We show that, controlling to many demographic factors, those higher in propensity to plan for the use of their money over the next one to two years have much better credit scores, reflecting a positive relation of financial planning to responsible financial decision making.

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Article

Six of One, Half Dozen of the Other: Expanding and Contracting Numerical Dimensions Produces Preference Reversals

June 2009

Authors: Lynch, John G., Jr., et al.

Two studies show that simply increasing the size of an attribute’s scale systematically changes its weight in both multiattribute preferences and willingness to pay: Expanding scales on one attribute shifts preferences to alternatives favored on that attribute.

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Article

As Time Goes By: Do Cold Feet Follow Warm Intentions for Really New Versus Incrementally New Products?

June 2008

Authors: David Alexander, John G. Lynch, Jr., and Qing Wang

"Really New Products" offer new benefits not found in existing products, but consumers are uncertain they will get the benefits, uncertain of how to trade off benefits against costs, and they have to change their behavior to get the benefits. We show that the more psychologically new a technology is, the less likely consumers are to intend to acquire it, and the more those who say they will acquire it soon fail to follow through, particularly when intentions are measured months before the purchase decision.

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Article

Construing Consumer Decision Making

May 2007

Author: John G. Lynch, et. al.

Construal-level theory articulates how psychological distance alters the mental representation of inputs. In the distance consumers weight abstract "high level" criteria, but when close at hand, concrete "low level" criteria get more weight. We explain how these shifts in perspective can change consumers' consideration sets and can lead regret and dissatisfaction with purchases.

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Full Publication


Article

How to Attract Customers by Giving Them the Short End of the Stick

February 2007

Author: Lynch, John G., Jr., et al.

In six experiments, the authors show conditions under which exactly the opposite can occur; that is, consumers judge the same offer to be more attractive when a seller offers a better price or more benefits to another group than when the seller treats everyone equally.

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Article

Accessibility-Diagnosticity and the Multiple Pathway Anchoring and Adjustment Model

June 2006

Author: Lynch, John G., Jr.

I discuss how the Multiple Pathway Anchoring and Adjustment model is similar to and different from the Feldman and Lynch accessibility-diagnosticity model, elaborated as an anchoring and adjustment model by Lynch, Marmorstein, andWeigold.

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Article

When Do You Want It? Time, Decisions, and Public Policy

April 2006

Authors: John G. Lynch, Jr. and Gal Zauberman

Consumers steeply discount future outcomes compared to similar outcomes in the present. We examine the implications of research on discounting the future for public policy in domains where consumers' impulsiveness can be harmful: under-saving for retirement; choice of tasty but unhealthy foods; falling for the lure of rebates one will never redeem.

Full Publication


Article

Editors' Statement: Helping Consumers Help Themselves

March 2006

Author: John G. Lynch, Jr. and Wendy Wood

This special issue is intended to start conversations between policy-makers and psychologists, behavioral economists, and consumer behavior scholars whose work challenges key assumptions in standard policy analyses.

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Article

Accessible but Nondiagnostic Memories about Memory and Consumer Choice

May 2005

Author: John G. Lynch, Jr.

Professor John Lynch's Paul D. Converse Award Winning Paper.

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Article

Resource Slack and Discounting of Future Time versus Money

January 2005

Author: Lynch, John G., Jr., Gal Zauberman

The authors demonstrate that people discount delayed outcomes as a result of perceived changes over time in supplies of slack.

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Article

Learning by Collaborative and Individual-Based Recommendation Agents

January 2004

Author: Lynch, John G., Jr., et al.

In this work we examine the learning function that results from these 2 general types of learning-smart agents.

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Article

Smart Agents: When Lower Search Costs for Quality Information Increase Price Sensitivity

June 2003

Author: Lynch, John G., Jr., Laura Kornish, Kristin Diehl

We argue that lowering quality search costs by smart agents can have the opposite effect on differentiation and price sensitivity.

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Article

Prior Knowledge and Complacency in New Product Learning

December 2002

Author: Lynch, John G., Jr., et al.

Our research examines the role of prior knowledge in learning new product information.

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Article

Unobserved Heterogeneity as an Alternative Explanation for “Reversal” Effects in Behavioral Research

December 2000

Author: Lynch, John G., Jr., et al.

We show that, despite using internally valid experimental designs such as this, aggregation biases can arise in which the theoretically critical pattern holds in the aggregate even though it holds for no (or few) individuals.

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Article

Wine Online: Search Costs Affect Competition on Price, Quality, and Distribution

November 2000

Author: Lynch, John G., Jr., et al.

We test conditions under which lowered search costs should increase or decrease price sensitivity.

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Article

Theory and External Validity

January 1999

Author: Lynch, John G., Jr.

External validity can only be “assessed” by better understanding how the focal variables in one’s theory interact with moderator variables that are seen as irrelevant early in a research stream.

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Article

Interactive home shopping: Consumer, retailer, and manufacturer incentives to participate in electronic marketplaces

July 1997

Author: Lynch, John G. Jr., et. al.

A study examines the implications of electronic shopping for consumers, retailers, and manufacturers.

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Article

Thinking About Values in Prospect and Retrospect: Maximizing Experienced Utility

June 1996

Authors: John G. Lynch, Jr.; et. al.

This paper explores the implications of making decisions by maximizing experienced utility ex post rather than ex ante.

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Article

Advertising Effects on Consumer Welfare: Prices Paid and Liking for Brands Selected

January 1996

Author: Lynch, John G. Jr., et. al.

This paper reports two experiments that explore the welfare implications of advertising effects.

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Honors

    Paul D. Converse Award for Outstanding Contributions to the Science of Marketing

    Fellow, Association for Consumer Research

    Fellow, American Psychological Association

    Fellow, Society for Consumer Psychology

    William O'Dell Award for outstanding article in Journal of Marketing Research

    JCR Award for best article in 1988-1990 in the Journal of Consumer Research

    JCR Award for best article in 1991-1993 in the Journal of Consumer Research

    Marketing Science Institute/Paul Root Award for greatest contribution to practice of marketing in 1997 Journal of Marketing

    American Marketing Association Louis Stern Award for Outstanding 1997-2002 Article on Marketing Channels and Distribution

    Marketing Science Institute 2001 Robert D. Buzzell MSI Best Paper Award

    Marketing Science Institute 2009 Robert D. Buzzell MSI Best Paper Award

    “Teacher of the Year Award,” College of Business Administration, University of Florida (1992)

    Honorable Mention, Daimler-Chrysler MBA Elective Teacher of the Year, Duke University (2001 & 2002)

    Bank of America Outstanding Faculty Award, Fuqua School of Business, Duke University

    Professional Affiliations

    President of Policy Board, Journal of Consumer Research

    Member of the Editorial Boards:

    • Journal of Consumer Research
    • Journal of Marketing Research
    • Journal of Marketing
    • Journal of Consumer Psychology

News

Credit Card Statements Still Trip Up Customers

Yahoo! Finance

July 21, 2011

The new and improved credit-card statements — required by federal law — are meant to help consumers. But despite the added disclosures and clarifications, plenty of people still read the numbers wrong, according to a new study at the Conference on Consumer Financial Decision Making held last month at the University of Colorado's Leeds School of Business in Boulder.


Conference Examines Research on Financial Decisions Consumers Face

Leeds School of Business

June 14, 2011

The 2011 Boulder Summer Conference on Consumer Financial Decision Making highlights research about the problems of consumer financial decision making. Hosted by CU-Boulder's Center for Research on Consumer Financial Decision Making and by the Leeds School of Business.


Lynch Receives MBA Teaching Excellence Award

Leeds School of Business

May 6, 2011

Professor John Lynch is awarded the 2011 MBA Teaching Excellence Award.


Women Investing More, but Confidence Is Elusive

Yahoo! Finance

August 20, 2010

Yahoo! Finance is teaming up with researchers at the University of Colorado Leeds School of Business and Duke University on a new study of couples and money.


Events

Conference

2012 Boulder Summer Conference on Consumer Financial Decision Making

June 24–26, 2012

St Julien Hotel
900 Walnut Street
Boulder, CO 80302
877.303.0900
Group Code: GRPCFD

Cutting edge research on consumer financial decision making by scholars across diverse fields: economics, psychology, sociology, anthropology, marketing, finance, and consumer sciences. Lively discussion of this research by scholars, regulators, consumer advocates, and financial services professionals.

Register for Conference Reserve Hotel Submit Paper Abstract


Past Events

Conference

2011 Boulder Summer Conference on Consumer Financial Decision Making

June 26–28, 2011

St Julien Hotel
900 Walnut Street
Boulder, CO 80302
877.303.0900
Group Code: GRPLSB
Map & Directions

Cutting edge research on consumer financial decision making by scholars across diverse fields: economics, psychology, sociology, anthropology, marketing, finance, and consumer sciences. Lively discussion of this research by scholars, regulators, consumer advocates, and financial services professionals.


Conference

2010 Boulder Summer Conference on Consumer Financial Decision Making

June 27–29, 2010

An exchange of ideas among researchers in different fields working on problems of consumer financial decision making.